EDGEWISE Environmental reserves the right to reschedule or cancel a course due to scheduling conflicts or insufficient registration. Minimum registrant requirements vary. We strive to let clients know if a course has to be rescheduled or canceled 1 month before the course start date. Should EDGEWISE cancel a course, registrants will be given the option to transfer to a later course or be issued a full refund. EDGEWISE is not liable for any costs associated with travel to/from attending the course.
Refund requests made more than 30 days prior to course delivery will be subject to an administrative fee of 300$CAD. Refund requests made after 30 days are not eligible for refund. Alternatively, you may request that the original registration cost be transferred to a future course of your choice. Refunds or transfers will not be issued on the day of, or after, any portion of course delivery. Cancellation requests may be submitted by phone or email. Please note that refunds will be processed in the original form of payment. If you have any questions about our cancellation policy, please contact us at email@example.com or (709) 770-0492.
COVID-19 Refund Policy
EDGEWISE Environmental is taking all necessary precautions during this unprecedented time, however, it is the responsibility of the trainee to ensure adherence to provincial and facility guidelines and regulations at all times during course instruction.
There will be no refunds should a student be denied entry to a course location due to vaccination status or non compliance to provincial and facility guidelines and regulations. It is the responsibility of the student to ensure they are compliant during any in-person learning. Any and all fees or fines associated with a student’s non-compliance to provincial and facility guidelines and regulations is the responsibility of the student.
COVID-19 Policies During Training
It is of the highest priority that EDGEWISE Environmental keep all trainees and staff safe during course activities. This includes in-class and on-site. All students will be required to fill out a COVID questionnaire upon arrival.
Hand sanitizer shall be located throughout the facility and in the classroom. Students will be required to sanitize when they arrive, after lunch, and each time they re-enter the classroom. Social distancing measures (of 2m) are to be observed at all times. Mask wearing shall be compliant with all facility and government regulations.
During any practical, at-sea portion of a course, masks shall be required and social distancing measures applied. Hand sanitizer shall be provided. Students will also be required to sign a COVID questionnaire upon arrival.
At EDGEWISE, the health and safety of our employees, contractors, and clients is paramount. We have strict internal policies to ensure the work that we do can be conducted in a safe manner and in accordance with provincial and federal guidelines.
During the COVID-19 pandemic we have implemented risk reduction measures for our employees including a work from home strategy. We also conduct risk assessments within each venue we may host to ensure compliance with government-mandated COVID-19 restrictions.
To find out more about our COVID-19 policies please email firstname.lastname@example.org